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Return Policy
Digital Products
We want you to be completely satisfied with your purchase of our downloadable templates. Due to the digital nature of our products, returns and refunds are not allowed. Below, we detail our refund policy:
- No Returns Allowed:
- Once the purchase is made and the digital product is downloaded, we cannot offer returns or refunds. Please make sure to review all product details before completing your purchase.
- Full Previews:
- To ensure that the product meets your expectations, we offer FULL PREVIEWS of our templates. You can test and see all the details before making your purchase.
- Quality Guarantee:
- We strive to offer products of the highest quality. If you find any defect or technical issue with the downloaded file, please contact us and we will do our best to resolve the issue.
- Technical Support:
- If you have any problem with the download or use of the product, our support team is available to assist you. You can contact us at support@puntomov.com for assistance.
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Exchanges Not Accepted
We do not accept exchanges for any of our digital products. Please review all product details and previews carefully before making your purchase to ensure it meets your needs. If you encounter any issues or defects with the downloaded file, contact us at [your support email] for assistance.- - - - - -
Frequently Asked Questions
Can I return a digital product after purchase?
No, due to the digital nature of the product, returns and refunds are not allowed once the purchase is completed.
What should I do if the downloaded product has a defect?
If you find a defect in the file, please contact us immediately so we can assist you and resolve the issue.
How can I be sure that the product is what I need?
We offer full previews of our templates so you can review them and ensure they meet your expectations before making your purchase.
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